Master of Business Administration-MBA Semester 1
MB0038 – Management Process and Organization Behavior - 4 Credits
(Book ID: B1127)
Assignment Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 What is emotional intelligence? Explain Goleman’s model of emotional intelligence. [10]
Q.2 . Discuss the five stage model of group development proposed by Tuckman. [10]
Q.3 What are the possible sources of organizational conflict? Explain. [10]
Q.4 The environmental stressors have a great impact on work performance and adjustment of the individual in an organization. Discuss the different categories of environmental stressors. [10]
Q.5 Given below are certain instances observed by a summer trainee – Ritu, while doing an observational study at Phoenix consultants. An organization dealing with recycling of plastic products waste etc. She makes the following observations about two key people in the organization.
1. Mr. Shah – He is a very friendly person and encourages his team members by giving them recommendations and appreciation. This helps HR to decide about giving a bonus or promotion to employees.
2. Mr. Parhi- He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also gives them warnings regarding suspension etc.
Now explain what base of power Mr. Shah and Mr. Parhi belong to. Explain the type of power they use often. [10]
Q.6 “Window to Truth’ is a famous and old magazine. The top management decides to start the e- edition of the magazine.
They also decide the redefine the policies and culture of “Window to Truth”
To start implementing this change, they frequently call meetings of employees. They have also formed groups at different levels to clarify doubts and explain the perspective of change. Analyze the situation in the context of organizational change and elaborate why the top management is following the discussed practices and what approach is most evident in the context. [10]
MB0038 – Management Process and Organization Behavior - 4 Credits
(Book ID: B1127)
Assignment Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 What is emotional intelligence? Explain Goleman’s model of emotional intelligence. [10]
Q.2 . Discuss the five stage model of group development proposed by Tuckman. [10]
Q.3 What are the possible sources of organizational conflict? Explain. [10]
Q.4 The environmental stressors have a great impact on work performance and adjustment of the individual in an organization. Discuss the different categories of environmental stressors. [10]
Q.5 Given below are certain instances observed by a summer trainee – Ritu, while doing an observational study at Phoenix consultants. An organization dealing with recycling of plastic products waste etc. She makes the following observations about two key people in the organization.
1. Mr. Shah – He is a very friendly person and encourages his team members by giving them recommendations and appreciation. This helps HR to decide about giving a bonus or promotion to employees.
2. Mr. Parhi- He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also gives them warnings regarding suspension etc.
Now explain what base of power Mr. Shah and Mr. Parhi belong to. Explain the type of power they use often. [10]
Q.6 “Window to Truth’ is a famous and old magazine. The top management decides to start the e- edition of the magazine.
They also decide the redefine the policies and culture of “Window to Truth”
To start implementing this change, they frequently call meetings of employees. They have also formed groups at different levels to clarify doubts and explain the perspective of change. Analyze the situation in the context of organizational change and elaborate why the top management is following the discussed practices and what approach is most evident in the context. [10]
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